Washington Gastroenterology (WaGI), a provider within the GI Alliance network, is excited to announce its collaboration with WovenX Health, a leading provider of specialty-focused virtual services and software solutions. This partnership aims to leverage WovenX’s on-demand telehealth platform to enhance GI care delivery and patient outcomes.
The collaboration between Washington Gastroenterology and WovenX has already demonstrated significant improvements in patient care. Recent findings, accepted for presentation at the prestigious American College of Gastroenterology Conference in Philadelphia on October 29, 2024, show the success of the initiative in reducing emergency department (ED) visits for patients with GI symptoms. The study revealed that over 97% of visits conducted through the on-demand telehealth platform were deemed appropriate for initial virtual care by supervising gastroenterologists. Additionally, the program achieved a remarkable Net Promoter Score® of 94/100, reflecting high patient satisfaction.
“Working with WovenX has allowed us to provide timely, accessible care for our patients experiencing GI symptoms,” said Dr. Jason Sugar, a lead gastroenterologist at Washington Gastroenterology. “This innovative platform has not only helped us redirect patients from unnecessary emergency room visits but also reinforced our commitment to delivering personalized, high-quality care.”
WovenX’s on-demand telehealth solution enables patients to access specialized GI care quickly and efficiently, with a median wait time of under thirty minutes. By offering immediate access to GI-trained advanced practice providers, the platform ensures patients receive targeted care without the need to seek emergency services, thereby alleviating unnecessary healthcare costs and burdens.
The Co-founder and Chief Executive Officer of WovenX Health, Sheri Rudberg, expressed enthusiasm for the ongoing collaboration, stating, “Our partnership with Washington Gastroenterology exemplifies our mission to revolutionize patient care through cutting-edge technology. Together, we’ve been able to make a real impact on patient outcomes, and we look forward to continuing to enhance the delivery of GI care.”
Since its launch, the partnership has demonstrated how a seamless integration of technology and specialized medical expertise can create a new standard in GI care. The initiative has empowered patients with faster access to care, improved care coordination, and increased patient satisfaction, solidifying the partnership as a model for other healthcare practices nationwide.