Bamboo Health, the leader in Real-Time Care Intelligence™, has teamed up with WakeMed, a nationally recognized 970-bed not-for-profit health care system founded and based in Raleigh, N.C., to enhance care collaboration and further improve patient care outcomes.

By integrating a suite of cohesive Bamboo Health solutions across WakeMed’s three full-service, acute care hospitals, eight emergency departments, and dozens of physician practices, the health system aims to foster tighter care collaboration with community providers and provide actionable insights during patient transitions—and across the entire continuum of care. The technology’s real-time point-of-care intelligence and clinical support tools will help to ensure seamless, high-quality care for WakeMed’s population of at-risk Medicaid, Medicare, commercially insured and uninsured patients, including those transitioning between WakeMed and other community providers.

Theresa Amerson, MD, FACP, Chief Medical Officer of Population Health at WakeMed, noted Bamboo Health’s focus on the patient’s full health journey as well as driving value through improved care outcomes and provider workflows that are streamlined via the company’s electronic health record (EHR)-agnostic platform.

“Bamboo Health’s network of acute and post-acute healthcare organizations across North Carolina and the country makes them a natural ally to help us better coordinate care for our patients no matter where they seek care,” said Dr. Amerson. “Now our care managers and providers will be alerted at the point of care about care events and community relationships that were previously invisible—those happening outside of WakeMed—so they can intervene to help patients before they end up in the emergency department, get them the right care once they’re here, and ensure they receive appropriate care after they leave. It also allows us to focus additional resources on patients that need the most support and, in the process, reduce time and burnout for our care teams.”