US-based healthcare solutions provider Steer Health has unveiled SteerConnect, a platform designed to revolutionise how patients find and connect with appropriate care.
By integrating advanced AI triage and personalised recommendations, SteerConnect aims to eliminate the need for online searches and offers easy connection to healthcare services.
It uses AI-powered triage through a dynamic questionnaire that assesses symptoms, medical history, and urgency to recommend the ideal care venue.
The platform provides personalised care matching, factoring in insurance, location, provider expertise, and patient preferences, including languages spoken and telehealth options.
Steer Health CEO Sridhar Yerramreddy said: “Patients shouldn’t have to play detective to access care. Traditional tools force people to scroll through irrelevant options or book appointments only to discover the provider isn’t the right fit.
SteerConnect cuts through the noise. Our AI acts like a trusted guide, instantly matching patients to the care they need, when and where they need it—whether that’s a primary care visit next week or an ER open tonight.
“This is about democratizing healthcare intelligence. SteerConnect gives patients the same clarity providers have, so they can act confidently. No more guessing if a ‘back pain specialist’ actually treats spinal issues or just muscle strains.”
SteerConnect is available in real-time, which allows for instant booking with up-to-the-minute appointment slots and wait times at emergency rooms, primary care, and speciality clinics.
The platform boasts a comprehensive network of thousands of validated providers and facilities across various specialities, complete with transparent ratings and reviews.
Its extensive network addresses common patient challenges such as outdated directories, unclear insurance rules, and mismatched expertise.
SteerConnect’s AI learns from user behaviour and outcomes, offering customised options based on specific needs.
Steer Health neurosurgeon and chief medical officer Farzad Massoudi said: “SteerConnect’s triage engine changes that. It asks smart, symptom-driven questions to route users to the optimal care setting, avoiding unnecessary ER visits or wasted time.
“For someone with sudden back pain, it could mean connecting them directly to a spine specialist instead of an urgent care with no relevant expertise. This isn’t just convenience—it’s better medicine.
“The platform’s precision reduces delays that worsen outcomes. A stroke patient routed to an ER with neurology coverage, or a senior guided to a Medicare-accepted geriatrician—that’s the power of AI done right.”
