Signature Healthcare has selected NRC Health to enhance its network through human-centered healthcare solutions and next-generation, data-driven insights that deliver Human Understanding to its patients, employees, and communities. This strategic partnership aligns with Signature Healthcare’s mission “to be the leading community-based healthcare delivery system in Southeastern Massachusetts, providing the full range of primary care, specialty care, hospital care, and related ancillary services on a coordinated basis.”
As a leading not-for-profit, integrated healthcare system, Signature Healthcare provides a wide range of services to patients of all ages throughout Southeastern Massachusetts. Known for its dedication to exceptional outcomes, Signature Healthcare sought a healthcare experience partner who could provide innovative solutions and a collaborative approach.
“We are committed to not only enhancing patient safety and quality care but also empowering our workforce to thrive in a supportive and engaging environment,” said Melissa DeMayo, MSN, RN, LNC, Signature Healthcare’s Vice President and Quality & Chief Quality Officer. “Our collaboration with NRC Health has allowed us to redefine the patient experience through solutions that prioritize compassionate, relationship-based care.”
NRC Health, a nationally recognized leader in experience management, brings together its comprehensive platform and advanced technology and techniques to drive the most human healthcare experiences. Its patient experience and employee engagement solutions and next-gen AI-powered product suite support leading hospitals and health systems in actively creating deeper human connections.
“Collaboration is key to transforming healthcare experiences,” said NRC Health’s Chief Experience Officer, Jennifer Baron. “At NRC Health, we believe that by joining forces with healthcare organizations like Signature Healthcare and delivering innovative solutions, we can create environments where both patients and staff thrive. This partnership with Signature Healthcare has already led to impressive strides. We look forward to continued success and meaningful connections that enhance quality care.”
