
US-based AI-assisted virtual care platform hellocare.ai has announced $47m capital raise in an oversubscribed funding round, led by HealthQuest Capital.
Other participants in the financing round include forward-thinking health systems and digital health investors like Bon Secours Mercy Health, LRVHealth, OSF Ventures, and UCHealth.
Hellocare.ai aims to use the financing to accelerate the platform’s growth as demand surges for its comprehensive virtual care solutions.
The platform, which is already in use across more than 70 health systems, offers a unified solution for AI-assisted virtual, at-home services.
The services include virtual nursing, virtual sitting, virtual consultation, ambient documentation, digital whiteboards, patient engagement, and hospital-at-home services.
The integrated approach allows hospitals to optimise operations and enhance patient care through a single enterprise-ready solution.
Hellocare.ai founder and CEO Labinot Bytyqi said: “This raise represents a powerful vote of confidence in our mission and model.
“Health systems are asking for a proven, unified virtual care platform to simplify care delivery, drive clinical efficiency, reduce burnout, and increase patient engagement, and that’s exactly what we’ve built.
“With this funding, we’re partnering with some of the leading health systems to scale fast and go deeper into AI to solve healthcare’s toughest care delivery and operational challenges.”
Hellocare.ai’s platform is uniquely designed with a fully in-house technology stack, including hardware, software, AI, and EHR integration, offering speed and customisation.
Bon Secours Mercy Health and UCHealth are not only investors but also active users of the platform, highlighting the alignment between hellocare.ai’s innovations and the practical needs of modern health systems.
Bon Secours Mercy Health chief clinical digital ventures officer Mark Townsend said: “Our partnership with hellocare.ai will allow us to improve safety, reduce readmissions, optimise staff workflows and improve patient experience in our hospitals.
“Investing in novel digital health technologies enables our health system to be at the forefront of digital transformation, with the intent of making health care as easy as possible for patients and providers.”
HealthQuest Capital partner Randy Scott said: “Hellocare.ai’s technology and vision are very closely aligned with the evolving needs of health systems. They are solving real problems at scale, with a practical and powerful platform that delivers measurable impact.”
Last month, US-based non-profit organisation AdventHealth announced its plans to implement hellocare.ai’s AI-assisted virtual care platform across its network.
With a network of more than 50 hospital campuses, AdventHealth will integrate hellocare.ai’s platform to improve patient monitoring and provider engagement
The strategic collaboration aims to enhance AdventHealth’s virtual care capabilities and optimise care delivery across more than 13,000 inpatient and emergency department beds.