Online behavioural health care company Talkspace has entered into a partnership with Amazon Health Services to offer its mental health care services on the e-commerce website Amazon.com.
According to the company, the partnership makes Talkspace the first virtual behavioural health provider to join Amazon Health Services’ programme.
As part of the collaboration, Amazon will assist customers in discovering and determining their eligibility for Talkspace mental health benefits and help with their enrollment if they choose to do so.
When customers search topics such as ‘stress relief’, ‘family therapy’ or ‘sleep help’ at the e-commerce website, they can opt to check their eligibility.
They can also check if their insurance covers Talkspace on the Amazon Health webpage and explore Talkspace’s different offerings.
Once enrolled, the customer can connect with a licenced therapist in their state within days, and schedule live online sessions (audio, video, or live chat) or message them.
The collaboration is expected to increase awareness and access to online therapy and psychiatry services.
Talkspace has more than 5,000 therapists and providers across 50 states. It aims to boost access to mental health care services for more than 150 million eligible members.
Talkspace CEO Jon Cohen said: “This partnership with Amazon marks a pivotal moment in our mission to provide high-quality mental health care to the majority of Americans.
“By making it easier for millions of people across the US to discover their behavioural health benefits while shopping Amazon, we can ensure more people gain access to more than 5,000 licenced therapists they may not have known about, helping them begin their therapy journey with Talkspace.”
Amazon Healthcare vice-president Aaron Martin said: “Amazon aims to simplify the journey to better health by making it easier for customers to discover and access the products, services, and professionals they need.
“Our collaboration with Talkspace will not only help customers discover their mental health benefits but also, if they choose, gain access to their own dedicated, licensed therapist in a fraction of the time it might take to see someone in-person.”
